Patient Adherence Domains post


Patient adherence outcome indicators capture patient adherence to the CC&TH service


Captures how well patients comply to the management of their disease.

We consider two perspectives: the professional/objective perspective and the patient/subjective perspective.


  • Medication: the extent to which a patient follows the medication plan. Do patients take their medicine as prescribed? Do you take your medicines as prescribed.
  • Life style: the extent to which a patient follows the life style plan. Do you feel you are able to follow life style guidelines? Statistics on daily activities
  • Telehealth programme: the extent to which the frequency and timing of selfmonitoring conforms with recommended patterns, the number of accesses to selfcare education such as uploading online leaflets, demonstration videos, etc.



Satisfaction domain indicators capture the level at which the CC&TH service meets or surpasses the expectations of patient and caregiver.

Service satisfaction is needed to keep patients and care givers engaged for future use.


  • Care provision: the current experience with respect to the care received by the CC&TH service. 
  • Service delivery: the current experience with respect to the CC&TH service and the technology?
  • Potential future use: the thoughts and expectation with respect to the future use of the CC&TH service



Capture the acceptance level of patients of the CC&TH service on the short (patient uptake) and on the long term (patient retention).


  • Patient uptake: the acceptance of the service for eligible patients.
  • Patient retention: the acceptance of the service for patients that already have been introduced to the service and have used it.



Capture the benefits for the patient due to use of the service


  • Knowledge: self-reported and objectively measured indicators on understanding of the condition, self-management requirements, medication, and recommended lifestyle behaviors.
  • Empowerment: how well patients are able to take care of their disease and live independently, e.g. self-efficacy.
  • Perceived health: how the patient perceives his quality of life, or his wellness status
  • Social impact: what the impact of disease and its management is from a society perspective, e.g. the employment status of the patient or spouse.